High-performing teams do not exist because of the absence of conflict. In fact, high performance is only achievable when there is healthy conflict...or 'tension' among the team. This tension supports exploration and debate of competing interests and ideas. This tension supports vigorous debate, and it ensures that the best collective outcomes are achieved.
Many teams find that conflict is destructive. They hide from it. They suppress it. And because they don't know how to embrace productive conflict, their team suffers.
In this interactive discussion, you will learn ways to reframe conflict as something that can and should be positive and productive. You will explore the concept of 'conflict debt', what causes it, and how to pay it down. And you will leave with a new mental model for conflict, as well as language, exercises, and techniques you can use with teams.
Guest BIO
David Frink is an executive coach and facilitator with over 20 years of experience in product development and technology leadership, including coaching and supporting leaders within Financial Services & Technology, Marketing Operations, and E-Procurement. He is a Certified Executive Coach, ICF-PCC certified coach, and a Gallup-certified Strengths Coach.
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